![]() ![]() How to Backup Existing Projects & Restore them (for those who are updating).Thank you much! I can run DaVinci Resolve 16 Studio as usual now, after performing the steps you provided.In this tutorial, I will show you exactly how to download & install DaVinci Resolve 18, step-by-step.Īnd if you were to face any installation issues, I got your back as well!Ĭlick on the links to go directly to a specific section: Shrinivas Ramani wrote:Kelvin, from what I can surmise from your last log archive: If there are further issues, a new log archive and a better description of the hardware would help. Reboot again.įinally, please check your Windows settings - set battery life to the highest performance and ensure that the discrete graphics card is always used for DaVinci Resolve. When you run the driver installer, select the Customize option and do a Clean Install. Then go to the NVIDIA Driver Download site and install the current driver for your GPU model. The drivers for those are uncertain.įor starters, please go to and download the appropriate intel drivers. There appears to be an nvidia Max-Q graphics card. There is no clear indication of what the rest of your hardware is. It is being detected as a Microsoft Basic Display Adaptor - which is a fallback from Microsoft if you don't have valid drivers installed.ī. Kelvin, from what I can surmise from your last log archive:Ī. Now install 15.2.4 and run through the onboarding video and quick setup steps, and see if Resolve works now. Verify that this folder was removed by the uninstall: C:\Program Files\Blackmagic Design\DaVinci Resolve If not, remove it. Once you've verified the new install works. You can copy the database folder out of here into the new install, again, if you care. This will preserve your existing project data, if you care. Then change the name of the C:\ProgramData\Blackmagic Design\DaVinci Resolve folder to C:\ProgramData\Blackmagic Design\DaVinci Resolve.old Uninstall Resolve with the Control Panel Programs and Features panel. If you can, export any projects you care about from the Project Manager page. So seems like something weird happened with the date on the system at some point, and that you were able to load a project during that event.Īll I can suggest is that you do a clean install and see if that helps. And all the archive non-crash logs are dated 2-25. But what's extremely odd is that the rolling log date then changes back to 2-25. So that behavior doesn't match your current description. The date changes to 2-26, and you were able to at least LOAD the Test project, with 15.2.4 installed. The rolling log shows something quite odd. I can't say from the logs why it's now behaving the way it's behaving. If this system has linked or multiple graphics adapters, some software applications may see additional performance We don't support Windows 7. The gaming graphics score is based on the primary graphics adapter. Please help with any possible suggestions. Getting very frustrated uninstalling, reinstalling. I've uninstalled the program and downloaded and installed the newly released V15.2.4 and the same problem persists. Icon stays in the task tray below and subsequent clicking on it tries to launch but it won't. ![]() ![]() It launches the splash page (looking for control panels, loading pages, etc) then when it gets to the page where I'm given the choice to OPEN, CREATE NEW or CHANGE folder it disappears after I make any of those choices. Me too! It has been working (V15.2.2) and then just a day ago it stopped working. ![]()
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